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 FREQUENTLY ASKED QUESTIONS




General Questions

What is the The-Book-Exchange mission statement?             [top]
       Our mission is to give people an opportunity to buy textbooks for less and sell used books for more. This is accomplished by offering an online marketplace where people can buy/sell their books directly to each other.

What does it cost to set up an account?             [top]
       Setting up an account is absolutely free. Once you have an account you can add the books you wish to sell and being searching for books to buy.

Is it safe to create an account with the The-Book-Exchange?       [top]
       Creating an account is completely safe and secure. We do not ask for any billing information, only contact information. Your contact information is secure with us and will only be given out to the customer that you are exchanging a book with. Your contact information (including your email address) will never be given/sold out to anyone else.

I forgot my username or password. How can I find it out?       [top]
       If you know your username or the email address listed on your account, you can have your password emailed to you by clicking here. If you don't know your username, you will need to contact the The-Book-Exchange by emailing sales@the-book-exchange.com and request that the info be sent to your registered email address. Please be sure to include your full name in the email.


Questions related to Buying/Selling of books

How can I post a book for sale at the The-Book-Exchange?       [top]
       Posting a book at the The-Book-Exchange is simple. First you must set up a free account, which enables you to make use of the site for free.After you are signed in, you need to go to "sell a book". From this page you need to fill out the "add new book" form. This form contains all the necessary information that the buyer will need to purchase the book from you. After you submit the form, the book will be available for sale to all Book Exchange members.

How much does it cost to post a book at the The-Book-Exchange?       [top]
       Posting a book is totally free.

Who will buy my book?       [top]
       Your book will be sold directly to another Book Exchange member. Your book will show up in searches that other members perform.

How can I search for books on the The-Book-Exchange?       [top]
       Searching for a book is simple. From the home page, click on the "Search for books" link. At this point you will have the choice to search by several different filters. Select a filter, fill in the criteria field and click the "Search" button. A list of all books matching your criteria will appear. Browse through the selections for the exact book you need at the price you want and click "buy it" to purchase the book. note: You will need to sign in to your account purchase a book on the The-Book-Exchange.

How can I buy a book at the The-Book-Exchange?       [top]
       Buying a book off the The-Book-Exchange site is easy. First you must set up a free account and sign in. After you are signed in, you need to go to "search for books". From this page you can search for books based on several filters and criteria. Be sure you are getting the specific book that you are looking for as certain books have several different editions. Once you find the book you're looking for click "buy it". After you confirm your book request, give the seller, a few days to finalize.

How much does it cost to buy a book at the The-Book-Exchange?       [top]
       When you buy a book you pay the Seller the price of the book.

How is the price of the book determined?       [top]
       The price of the books being sold at the The-Book-Exchange is determined directly by the seller.

How do I pay for a book I've bought?       [top]
       If you've purchased a book at the The-Book-Exchange, then you need to meet up with the buyer and pay them directly for the book. At this point you will make the exchange and give them the amount that was posted.

How do I receive payment for a book I've sold?       [top]
       If you've sold a book at the The-Book-Exchange, then you need to meet up with the seller and receive payment from them directly. At this point you will make the exchange and give them the book for the price that you posted.

How do I get in touch with the seller?       [top]
       Once the sale has been finalized for a book that you've requested an email will be sent to you with the contact information of the buyer. Either give them a call or shoot them an email and setup a good time to meet and make the exchange.

Online Book Exchange - We invite to buy old books or sell old books or exchange old books and used books by Book Exchange.
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